The Government Operations Agency formally organized its performance improvement efforts under the umbrella of the Eureka Institute. The goal of the Eureka Institute is to institutionalize tools and training that can drive GovOps’ mission to modernize the processes of government through lean, data, leadership, and performance improvement.
CA Lean Academy
The Lean Academy offers Lean process improvement training at different levels of depth, starting with the one-day White Belt training and extending to the six-month project-based Lean Six Sigma training, which the state offers through contracted experts. The Lean Academy’s White Belt training, which now has certified more than 6,000 state employees, is the foundation of the Eureka Institute’s performance improvement efforts, as it introduces employees to Lean methodologies and expands shared understanding of continuous improvement concepts.
The Statewide Leadership Development Program ensures there is a progressive and integrated process to develop leaders in state service. The program is intended to assist departments in preparing all newly appointed supervisorial, managerial and executive classifications, with their transition into a new leadership role, as well as to continually develop their leadership skills.
Performance improvement focuses on helping departments deliver better results through the systematic and continuous enhancement of their people, their processes and their technology. A strategic plan is central to any performance improvement effort’s success. A good performance improvement plan includes workforce planning, process improvement, leadership development and a decision-making process that includes analysis based on organized operational data.Learn more about Performance Improvement
Governance, Risk Management and Compliance Council
The Governance, Risk Management and Compliance Council (GRCC) is a member-driven professional council whose purpose is to advance sound governance, risk, and compliance management principles for California public entities. Members share knowledge and resources on these principles and practices to improve operational performance and the delivery of their mission.Learn more about the GRCC
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