GovOps DMV Strike Team

Governor Gavin Newsom tasked GovOps Secretary Marybel Batjer to lead an effort to transition the DMV into a user-centered culture for customers and the employees who serve them on January 9, 2019

“The Department of Motor Vehicles touches every Californian. It is critical that DMV not only meets but surpasses the needs and expectations of the people of this state. I am honored to have been asked by Governor Newsom to lead this essential effort” said GovOps Secretary Batjer.

The DMV Strike team was comprised of the GovOps Team. The Governor and Secretary announced the Strike Team’s accomplishments and recommendations on July 23, 2019

Have General Suggestions on how we can help improve DMV?

Thank you for your interest in providing feedback about the Department of Motor Vehicles. While we have removed our Strike Team intake form from this webpage, you can submit your comments, feedback, questions and ideas to DMV by emailing: dmvccsmail@dmv.ca.gov.