Statewide Leadership Annual Summit and Forums
The GovOps Agency hosts an annual summit of Governor Newsom’s Administration. The summit gathers executive leaders from throughout state agencies and departments to share priorities for achieving effective government operations and service delivery to all Californians. Throughout the year, forums provide opportunities for leaders to hear and learn from experts and each other on timely topics. Past Leadership Development Forums included:
Managing the Modern Workforce to Thrive and Deliver Results for All Californians
- Key takeaways: Value of Objective and Key Results (OKRs), Key Performance Indicators (KPIs), and Lean management practices. Practical applications of measuring progress using OKRs and other indicators. OKR pilot and training information is available Objectives and Key Results (OKRs) (ca.gov)
California for All: Advancing Diversity, Equity, Inclusion, and Accessibility
- Key takeaways: Strategies for state leaders to foster belonging and inclusive culture. Ways to improve services for CA residents through language access policies and plain language service delivery standards. Support for greater accessibility to government services is available through the State’s Plain language equity standard | Innovation Hub (ca.gov) and diversity, equity, inclusion and accessibility toolkit.
Emerging Design Thinking in Government
- Key takeaways: Building knowledge about an office culture focused on human-centered design principles. Building the design process into office routines and norms to encourage innovation and process improvement. Human-centered design training is available Human-centered design course | Innovation Hub (ca.gov)